Information you provide
A cleaning request includes your name, email, optional phone number, property address, cleaning selections and any date preferences or notes you choose to share. Please leave sensitive personal information out of the notes.
Why we use it
Your information is stored with your request so AVELYN can review the service area, cleaning needs and timing, and respond about the estimate. Submitting a request does not confirm a booking or sign you up for marketing.
Storage and access
Requests are stored in the website’s hosting database. They are not displayed publicly. Website infrastructure providers process the information as needed to host and operate this service.
Technical information
The website uses essential functionality for forms and navigation. It does not install advertising or analytics trackers. Hosting infrastructure may process technical request information to serve pages, maintain security and prevent abuse.
Questions or corrections
When AVELYN contacts you about a request, you can reply to ask a privacy question, correct your details or request removal. You can also use the contact form, identify the request reference and describe what you need without repeating unnecessary personal information.